Mendocino Inn and Cottage

Reservation Policies

Rates

• Our rates will vary throughout the year and are subject to change until you have confirmed your reservation with us and locked in a rate.
• Our rates are based on double occupancy (2 guests).
• Additional guests over double occupancy adds $15 per guest, per night up to the cottage or room capacity.
• We must collect 11% for Mendocino County’s transient occupancy tax and BID on all stays and associated fees
• Guests 12 years of age and younger stay free with an accompanying adult.

Reservations & Cancellations

• First night + tax deposit is required at time of booking
• The balance of your folio is due 7 days prior to check-in
• Gift certificates may be used for room charges only
• We accept Visa, MasterCard, American Express and Discover debit and credit cards. Cash is not accepted at this time.
• Reservations cancelled more than 7 days before check-in are refundable but subject to a $45 cancellation fee.
• The no-cancellation period begins 7 days prior to arrival and you reservation becomes non-refundable. Any significant changes or cancellations made during the no-cancellation period will result in the loss of the entire stay.
• No-shows, early departures and delayed arrivals, for any reason, are the same as a last-minute cancellation and will be charged for the full folio amount of the reservation.
• We will be happy to move your reservation up to 48 hours prior to your arrival date at no additional cost to you (rates may change, and promotions may end depending on the dates you select). Once a reservation has been moved, it is no longer refundable and cannot be moved again.
• If you have booked one of our Non-Refundable Promos or any other Non-Refundable reservation, the cancellation policy no longer applies. The reservation is no longer refundable.

Groups

• For groups reserving three or more rooms, a 30-day cancellation policy applies, and full payment in advance is required 14 days in advance.
• Maximum occupancies in all rooms are enforced. Only registered guests are allowed to occupy any accommodation.

Check-in & Check-out

• Check-in time is after 4:00 pm. We are a contactless property but have innkeepers available every day next door at our sister property, the Inn at Schoolhouse Creek, if you need any assistance.
• On the day of your arrival, you will receive an email and a text message with directions to get into your room and a digital access code to unlock your door.
• A valid ID + credit or debit card is required to check-in.
• Check-out time is by 11 am. Guests not vacating units by 11am, without Innkeeper’s permission, may be charged a late checkout fee up to the equivalent of one night’s lodging. Check-out will remain contactless and can be done by notified the innkeeper of departure.
• Housekeeping services are not currently offered for overnight guests but of course we are happy to provide fresh linens and other services upon request.

Younger Guests

• Guests under the age of 12 stay with us free of charge
• For the safety of your children and the comfort of our other guests, we request that children under 15-years-of-age be supervised at all times.

Pets

• Currently no pets are allowed at the property including ESA animals.
• Service animals that are individually trained to help a person with his or her disability are welcomed.

Smoking & Other Burning Questions

• Duraflame logs will be supplied for the fireplaces. Please do not burn anything else in the fireplaces including paper and wood.
• The entire property is non-smoking (yes that includes vaping and the stuff Mendo is famous for). This policy is for the comfort of other guests and staff and includes all decks, porches and grounds.
• A minimum $275.00 fee plus cost of nights lost due to restoring the accommodation will be levied for smoke or odor damage in a room or cottage.
• For the safety of our guests the use of candles, incense, fireworks, explosives, flammable items, firearms, gas, charcoal, or propane grills, including solid fuel cooking appliances, smokers, oil fryers, hibachis, and all other types of open-flame devices, fire pits or fireplaces are strictly prohibited within, on or around any of the Inn’s balconies, decks or grounds.

Public Service Power Shutdown & Power Outages

In the event of a planned or unplanned Public Service Power Shutdown (PSPS) or a power outage due to weather or other causes, our services will not be impacted. Our generators will be in service during limited hours to provide water pressure to the accommodations. Emergency boxes including flashlights and lanterns will be left in your room or cottage. Internet service during generator operation will be limited to office area. Our heat sources operate on propane and are unaffected. As PSPS events are out of our control, no refunds or rate adjustments will be given for any used or unused portion of a stay.

Amenities

Sit back, relax and enjoy your visit to the Mendocino Coast at Dennen’s Victorian Farmhouse. Romance and tranquility beckon at our historic Mendocino, CA Inn. Take the time to enjoy your favorite downtime activities, whether it be reading by the fire, savoring a glass of wine, bird watching in the morning sunshine or exploring the tide-pools.

Our amenities include:

• Comfortable King or Queen beds
• Serene gardens
• Free parking
• Organic Big River coffee and Tazo tea available in-room
• Private bathrooms
• Free high-speed WiFi
• Spa tubs in select rooms
• TVs in select rooms
• Fireplaces in most rooms with Duraflame logs provided*Breakfast is no longer provided at the inn but there are many wonderful restaurants in Mendocino, just three miles north.